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Your first step should be to consult online reviews of local car dealerships before purchasing a car. One way to do this is to Google the dealership and see if there are any Google+ reviews. But, where you see negative reviews, be weary of similarly worded positive reviews that crop up around the same time-- there is nothing stopping a car dealership from posting "bogus" positive reviews in response to negative ones.
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You may also want to turn to your friends on Facebook. Find out if any of them have purchased a vehicle at a particular dealership and what their experience was like. These Facebook "reviews" can be even more reliable, when you know the person that they are coming from.
Finally, simply type the name of the dealership into Google or Bing and see what else comes up. However, keep in mind that a large car dealer is more likely to have an online reputation management company "cleaning up" their online reputation than a small car lot. So, certainly keep that into perspective.Once you settle on one or two car dealers that you feel comfortable with, you will be ready to select some vehicles.
Beth Wells
Helping Consumers Get Rid of Lemons, 9 Years Running
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