Monday, July 1, 2013

Is your Ford Truck a Lemon? - Transmission Shudder

Do you have a 2011-2013 Ford F150, F250, or F350 with transmission problems? Does your truck buck, surge, hesitate, or have a delayed shift? We have filed quite a few cases relating to "lemon" 2011-2013 Ford trucks with transmission problems. Ford Motor Company has issued at least one technical service bulletin ("TSB") for transmission problems in its 2012-2013 Ford trucks, but Ford does not seem to have a permanent fix for the problem.

Where does this put a truck owner? In a bad stop. The reason is that if you have had a technical service bulletin performed on your truck for a transmission shudder or similar problem, but the problem is not fixed, then you will likely be told that the truck is "operating as designed". You may even be shown another vehicle of the same make and model on the lot that has the same transmission problem. The end result is that, if there is no new TSB update for your truck, then you will likely be sent home with an unrepaired vehicle. 

Unfortunately, this same response seems to be a growing trend in the automotive repair industry. For most manufacturers, if you take your vehicle into the shop for repairs under warranty for a defect that is a model wide problem that the manufacturer does not know how to fix, then you will likely be told that the vehicle is "operating as designed" because another vehicle of the same year, make, and model on the dealership's lot exhibits the same known defect. It is a creative way to attempt to avoid Lemon Law liability, but is very unfortunate for consumers, who just want their vehicle fixed.

If your Ford truck has a transmission problems, you've been to the dealer for repairs, and it is still not fixed, consider talking to a lemon law attorney in your state. You may be able to get out of that "lemon" truck yet.
Click here for a free online 50 state list of consumer law attorneys.

Beth Wells
Helping Consumers Get Rid of Lemons, 9 Years Running


No comments:

Post a Comment